IT chump information technology and system administration
Business Software Applications
Our primary business applications are Customer Relationship Management systems and Enterprise Resource Planning systems. Unfortunately, we haven't been able to standardize on a single CRM or ERP system.
We provide implmentation, trouble-shooting, training and user support for the following CRM systems:
We provide implmentation, trouble-shooting, training and user support for the following ERP systems:
We've previously performed software consolidation analysis in order to merge to a single CRM and ERP system. However, the findings were clear that a consolidation was not practical for business reasons.
Our solutions, success and vendor relationships have been extremely different among the software products to the point where we use vendor relationship management with certain vendors as a reward for IT staff.
We're very involved with each vendor. We participate in all vendor training programs, subscribe to information advisories and normally attend the annual customer conferences; or at least those conferences that offer more than raw, raw sessions.