IT chump information technology and system administration

Home
IT Strategies
Business Applications
Information Security
Systems Management
Resources

 

Business Software Applications

Our primary business applications are Customer Relationship Management systems and Enterprise Resource Planning systems. Unfortunately, we haven't been able to standardize on a single CRM or ERP system.

We provide implmentation, trouble-shooting, training and user support for the following CRM systems:

  • Microsoft Dynamics CRM (this is partically outsourced to two VARs in two different locations)
  • Aplicor Enterprise
  • Salesforce.com

We provide implmentation, trouble-shooting, training and user support for the following ERP systems:

We've previously performed software consolidation analysis in order to merge to a single CRM and ERP system. However, the findings were clear that a consolidation was not practical for business reasons.

Our solutions, success and vendor relationships have been extremely different among the software products to the point where we use vendor relationship management with certain vendors as a reward for IT staff.

logo

We're very involved with each vendor. We participate in all vendor training programs, subscribe to information advisories and normally attend the annual customer conferences; or at least those conferences that offer more than raw, raw sessions.

Search | Links | Library | Rants | Raves | Site Map